Trocas e Devoluções
Sua satisfação é nossa prioridade. Veja como funciona nosso processo.
No Returns or Exchanges Policy
Due to the nature of our products — bioactive peptides for research purposes — we do not accept returns or exchanges. All sales are final.
Exception: Lost Package
1
If your order is lost in transit, contact our support with your order number.
2
We will verify the shipping status with the carrier.
3
If loss is confirmed, we will resend your order at no additional cost.
No Returns or Refunds
All sales are final. We do not accept returns or offer monetary refunds. The only exception is confirmed lost packages, where a replacement will be sent.